Tom wrote:http://software.informer.com/forum/topic/6078/software-informer-reporting-anomalies/

Thanks Tom!

This is probably all fairly basic stuff ... but as I am new and I try to better understand some of the processes or procedures (human and automated) behind software informer. I guess there are many component which somehow interconnect.

The case I have in mind at this stage ...
Assume there is a fairly new software product and one of the members/editors picks it from somewhere, tests it and writes a review and places the findings online. If the software is being more widely used SI then picks additional information up from the various users' machines (PCs) and then automatically (?) update e.g. version information etc. which is then being displayed online with added information about how many users and downloads etc. (sorry if that is too simplified :-) and please correct me if I am wrong) - any human screening at that stage ? - If everything goes alright information displayed online should be fairly up to date etc. related to version, and other fields. btw, which others are being picked up by SI ? author, ...) etc. Is this correct?

However, what happens if
- the information collected by SI does not match the record or
- the product is not yet being widely used and hence no or little new information is coming in or
- the information online is incorrect (e.g. wrong software category, etc.)
- the software is accidently described again by another member/editor and placed under a different category.

I assume that if somebody become aware of this he/she then has to use the "Suggest a correction" to try to rectify this. Does this go to the user/editor who created the record or will it be pooled centrally to be checked by some of the admins? Or what other procedures do you have to detect and correct?

Cheers

Thomas

What would be the best way and procedure to rectify listed program information such as placement in wrong category, updated version information etc.

Cheers
Thomas