Topic: NBK app not working

Hi people, please tell me what to do, the NBK app is not working in my phone, I have just started with the account.

Last edited by Sadra Dehwar (2018-05-16 11:19:24)

Re: NBK app not working

Hi dear, I can help you on this as I am using the app from long time, can you please let me know your device/ OS version, also if not then can you help me with the error message shown to you?

Re: NBK app not working

i have Samsung GT-I7500. the messg is simpe-"Can't install App" on home screen

Re: NBK app not working

Sadra Dehwar wrote:

I have Samsung GT-I7500. the message is simple-"Can't install App" on home screen

Basically, the app runs on the Android version of 4.4 or above & I suppose your model has Android 2.2.

What you can do to solve is:

1. Upgrade the OS - look at how it can be done here- https://www.wikihow.tech/Manually-Upgrade-an-Android-Device-Operating-System

2. Even after that if it is not working you can clear few data on your mobile to increase the space of your mobile, look at how you can do here- https://www.cnet.com/how-to/how-to-clear-app-cache-and-app-data-in-android-6-0-marshmallow

3. The third is you can upgrade your phone which supports the latest Android version.

After that you can easily download the app, as the app is light & easy to use from -https://play.google.com/store/apps/details?id=eu.eleader.mobilebanking.nbk

Last edited by Turfa Al Abdallah (2018-05-18 09:18:06)